Store Policy

Payment Policy

Online Payment Modes:-

  1. Credit Card / Debit Card

  2. Net Banking

  3. UPI

 

Offline Payment Modes:-

  1. Cash On Delivery:- Customer has to pay the amount noted on the invoice provided with the order.

 

While availing online modes of payment Urban Bag Daily (UB Daily) will not be responsible for any of the following mentioned below:-

  1. Any issue arising in authentication of any transaction

  2. Any payment transaction issues

  3. Decline of transaction from the bank or any other platform

 

UB Daily has all rights to change pricing for any product without prior notice due to any reasons valid to the company.

 

UB Daily holds the rights to decline/delay any orders from buyers with valid notification to the customer if any issues with payment arise.

Cancellation Policy

Customers can cancel their orders by contacting the Urban Bag Daily (UB Daily) helpline without any cancellation fee with no questions asked. If payment was made online, a full refund will be processed in the form of wallet coins which can be used for future transactions with UB Daily.

 

UB Daily holds the rights to cancel any order on terms of unavailability of produce/  delivery/ or any other factor found valid to the company.

 

Paid orders cancelled by UB Daily due to unavailability of delivery in a particular area will be refunded back into the same payment account used to place the order.

Return and Refund Policy

Urban Bag Daily (UB Daily) has a ‘no questions asked return and refund policy. 

 

To protect the buyer, we have a provision of  Door Step Return policy. Hence we request you to check the quality of the product at the time of delivery and accept it only when you are completely satisfied with the quality of the product. 

 

If you do not like any of the product quality, you may immediately return that particular product, accept the rest and pay the bill accordingly. 

 

Orders placed with a payment made online have the options of- 

 

1. Replacement of the items with the fresh one.

 

2. Providing you with the credit points covering the amount, which can be utilized in your next order. 

 

3. Refund into the same mode of payment within 5-7 business days. However, payments may get delayed due to certain bank issues. 

 

Kindly feel free to contact our helpline or email us to describe your issue.

Helpline- Call & WhatsApp on 960 7147 123 / Email on info@urbanbagdaily.com